If you have ever tried to import your data into SugarCrm by selecting the option "Create new records and update existing records" and you got to the last step where it would tell you that the duplicate records were not updated (exactly the ones that you wanted to update) then this article is written for you. At the end of this article you will find the code you can insert into your sugarCrm so that you can overcome this little incovenience.

This is a long story which starts like this:
One rainy Monday morning we had an hard disk failing on our beloved Apple Xserve Raid. The HD in question was part of a RAID5 array and had been spinning for 37000 hours. As we had two spare disks we did not worry too much about it, we have taken the disk out, replaced it, rebuilt the array and by Tuesday afternoon we had the array OK again. Wednesday(I think it was raining again) the XRaid was beeping again and we realized that another disk has failed. We did the same job again. Only that this time we were left with zero spare disks and we started to look around for replacements. After coming to the conclusion that HDs compatible with the XRaid (HD IDE PATA 750Gb) are already quite difficult to find and they are very expensive we have started to look around for alternatives...